Policies and Information

Hangar Theatre Company Inclusive Policy

The Hangar Theatre is committed to an inclusive and welcoming environment for all. We strive to offer all patrons an enjoyable experience in safe and accommodating surroundings. We will do our best to make any necessary adjustments or modifications to enhance your theatre experience. Please let our box office know of any accommodations or requirements when purchasing tickets.

What staff and volunteers will do:

  • Recognize that each individual is unique and has their own interests and skills.
  • Ask individuals for their advice about what modifications will help them.
  • Whenever possible, make adjustments to our equipment, rules, and environment and modifications.
  • Create an environment that supports, reflects, and promotes equitable inclusive behaviors and practices.
  • Create a sense of belonging and respect for all diverse identities, backgrounds, and abilities.
  • Ensure that people can enjoy Hangar Theatre programs and activities without discrimination, harassment or bullying.

Children

Children under five are not permitted entry to Mainstage performances. Age ranges for our KIDDSTUFF performances are up to the discretion of the parents or legal guardians. All strollers, baby carriages, and car seats must remain in the lobby during performances.

Parents with Babysitters

Please tell your sitters the exact locations of your theatre seat and the phone number to reach house management: 607.273.2787.

Photography and Video Recording

All camera, audio and video equipment use is strictly prohibited in the theatre.

Concessions

Open for business one hour before each show. Patrons can enjoy a range of snack, sodas, beer and wine to enjoy in the lobby and under our covered patio pre-show and during intermission. Concessions are also allowed in the theatre during performances.

Box Office

Open one hour prior to all performances. More info.

TICKET REFUNDS AND EXCHANGES

  • All ticket sales at the Hangar Theatre are final, no refunds are given
  • Subscribers wishing to exchange tickets within their subscription may email the box office, boxoffice@hangartheatre.org, visit the Box Office, or call 607-273-2787. Exchanges must be made at least 24 hours prior to their scheduled performance (Upgrade expenses may apply).

Free Pre-show/Post-show Talks

Plan your visit to include the free prologue discussion before each Mainstage performance and a free Talkback with the cast and artistic team after each Tuesday evening performance. More info.

Additional questions? Check out our FAQs.