ADA And Beyond

June 3, 2019 @ 10:00 am - 11:30 am

ADA and Beyond
June 3, 2019
10:00-11:30 AM
TCPL Borgwarner Room

Join the Finger Lakes Independence Center (FLIC) and the Hangar Theatre Company for a free training geared toward front-line customer service employees and volunteers who have common interactions with patrons with accessibility needs. This training will give an overview of the Americans with Disabilities Act, as well as provide information on public accommodations, hospitality, and interacting with customers with disabilities. Learn how your organization can demonstrate an inclusive and welcoming atmosphere to all patrons and clients, while familiarizing employees and volunteers with proper communication tactics. Please RSVP HERE by May 31 to reserve your spot.